Version Date: Sep. 2019


We in UNIVERSAL GATE GENERAL TRADING LLC respects the privacy of everyone ("Sites' visitor" "user" ) that uses our Website, as well as other device or online applications related or connected thereto (collectively, the "Sites").

The following Company Privacy Notice ("Privacy Notice") is designed to inform you, as a user of the Sites, about the types of personal information that Company may gather about or collect from you in connection with your use of the Sites. It also is intended to explain the conditions under which Company uses and discloses that personal information, and your rights in relation to that personal information.

2- Type and purpose of data use and storage

When contacting us via e-mail or the contact form, we save the data that you provide (your e-mail address as well as, potentially, your name and telephone number) so that we are able to answer your questions. We delete the data that we collect within this framework as soon as it is no longer necessary for use to save it or we restrict the processing of it if there are legal obligations for us to retain it.

Logging on as a registered customer to one of our configuration tools requires the collection, saving and use of the following personal data:

Company Name: __________________________________________

Address: _________________________________________________

Email: ___________________________________________________

Phone: ___________________________________________________

Fax: _____________________________________________________


Company gathers personal information from users of the Sites. When you browse our Sites, subscribe to our services or contact us through various social or web forms you are voluntarily sharing personal information with us. This personal information also includes various data that we collect automatically. This may be the user’s Internet Protocol (IP) address, operating system, browser type and the locations of the Sites the user views right before arriving at, while navigating and immediately after leaving the Sites. It may also include various technical aspects of user’s computer or browser and users browsing habits that are collected through cookies. Company may analyze various mentioned personal information gathered from or about users to help Company better understand how the Sites are used and how to make them better. By identifying patterns and trends in usage, Company is able to better design the Sites to improve users’ experiences, both in terms of content and ease of use.

When we believe disclosure is appropriate, we may disclose your information to help investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of Company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our Terms of Use or other agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. We will notify you if permitted before undertaking such disclosures.

Company reserves the right to transfer all information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of Company’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred information will be subject to this Privacy Notice, or to a new privacy notice if you are given notice of that new privacy notice and are given an opportunity to affirmatively opt-out of it.


If we use an external service provider in order to process your enquiry, this is performed on our behalf within the context of contract data processing. Personal data is only transmitted to third parties if this is required to initiate or process the contract or you have provided explicit consent to this beforehand.

If you send us general enquires or enquiries any products or projects that you have previously configured on one of our configuration tools, you consent to your provided personal data being transmitted to the respectively applicable UGATE company. This company will only use your personal data for the stated purposes stated in these data privacy regulations.

We do NOT allow third-party advertising companies to serve ads when you visit the Sites.

We do NOT use Google Analytics but we may partner with selected third parties to allow tracking technology on the Sites , which will enable them to collect data about how you interact with the Sites and our services over time. This personal information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.


We take the security of your personal information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your personal information. We are not responsible for third-party circumvention of any privacy settings or security measures.

We are dedicated to protect all personal information on the Sites as is necessary. However, you are responsible for maintaining the confidentiality of your personal information by keeping your password and computer/mobile device access confidential. If you have an account with Company and believe someone has gained unauthorized access to it or your account please change your password as soon as possible. If you lose control of your account, you should notify us immediately.


Users have certain data protection rights.

These rights may include:

• The right to request access and obtain a copy of your personal information

• The right to request edits or erasure of your personal information

• The right to limit the processing of your personal information

• Data portability right (if applicable)

• The right to object to the processing of your personal information


Company may, in its sole discretion, change this Privacy Notice from time to time. Any and all changes to Company’s Privacy Notice will be reflected on this page and the date of the new version will be stated at the top of this Privacy Notice. Unless stated otherwise, our current Privacy Notice applies to all personal information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Notice. Company will always post new versions of the Privacy Notice on the Sites. However, Company may, as determined in its discretion, decide to notify users of changes made to this Privacy Notice via email or otherwise. Accordingly, it is important that users always maintain and update their contact personal information.